Here to Help You – Anytime, Anywhere
At Bajrang Alliances, customer care isn’t just a department—it’s a promise. Whether you’re an investor, a home buyer, a landowner, or a technology client, our dedicated support team ensures your queries are answered, your needs are met, and your trust is maintained.
Our Support Philosophy
- Fast Response – We commit to acknowledging your query within 24 hours.
- Clear Communication – No jargon, just straight answers.
- Proactive Updates – We keep you informed before you even need to ask.
- Multi-Channel Access – Support via phone, email, WhatsApp, and video calls.
Support for Every Customer Type
1. Investors
- Project Progress Updates – Monthly reports, photos, and financial updates.
- Payment & ROI Queries – Quick resolution for any investment-related questions.
- Legal & Compliance Support – Assistance with documentation, FEMA/RBI guidelines, and repatriation processes.
Email: info@bajrangalliances.com
2. Global Investors (Japan, UAE, Europe)
- Bilingual Assistance – English and Japanese language support for Japanese investors via KONNEKT ASIA Japan.
- Time Zone Friendly – Dedicated slots for international calls.
- Overseas Transaction Guidance – End-to-end help for secure fund transfers and legal procedures.
Email: info@bajrangalliances.com
3. Home Buyers
- Site Visit Scheduling – Book guided tours of properties.
- Documentation Support – Guidance through booking, agreement, and registration.
- After-Sales Service – Assistance with possession, warranty, and handover queries.
Email: info@bajrangalliances.com
4. Land / Property Owners – Joint Ventures
- Proposal Discussions – Transparent joint venture models explained.
- Valuation Assistance – Fair market assessment for your land or property.
- Legal Framework – Secure agreements protecting your interests.
Email: info@bajrangalliances.com
Our Communication Channels
- 📧 Email Support: Available 24/7, responses within 24 hours.
- 📞 Phone Support: Monday–Saturday, 9:00 AM – 7:00 PM IST.
- 💬 WhatsApp Chat: Real-time assistance for quick queries.
- 📹 Video Consultations: By appointment for investors and overseas clients.
Escalation Matrix
- Level 1 – Customer Support Executive
- Level 2 – Department Manager
- Level 3 – Senior Management (For critical matters)
💡 Tip: Keep your customer ID / booking number / project name ready when contacting us—this helps us assist you faster.
Bajrang Alliances – Where Support Means Partnership.